Level 3

Business Administrator

Adobestock 537238604

DESIGNED TO Develop AGILE AND commercially-AWARE administratORS TO SUPPORT EVERY business AREA

The role of an administrator can vary depending on the size and needs of the business or department, but it is guaranteed to be fast-paced, challenging and exciting, encompassing a wide variety of tasks.

This programme delivers a broad education in day-to-day interaction with internal stakeholders, developing a range of transferrable skills to provide efficient and flexible admin support to multiple departments. Learners will gain knowledge of legislation, regulations, systems such as Excel and CRM software and other resources to aid them in their role.

Apprenticeship details

KEY INFORMATION

  • Develops business and commercial acumen in the context of retail
  • Builds skills in project and change management, finance and data analysis
  • Drives efficiency with an engaged and value-generating administrative team
  • Hybrid, online and in-person delivery
  • Practical experience balanced with theoretical learning
  • Open cohorts for less than 11 apprentices available with rolling start dates throughout the year
  • Closed cohorts for more than 11 apprentices starting at a time that suits your brand
COST
£5,000
per learner
DURATION
12–15
months

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APPRENTICESHIP DETAILS

Overview
Cost & Funding
Dates & Timings
Course Structure & Assessment

The Level 3 Business Administrator apprenticeship delivers a wide range of transferrable skills to support almost every business area.

  • Open cohorts start in April/May and September/October
  • Closed cohorts can start at any time
  • Hybrid, online and in-person delivery
  • Practical experience balanced with theoretical learning

Level 3 Business Administrator apprentices can expect to gain a broad understanding of the retail industry and the key functions within the business. Topics covered include current legislation and regulations, and using popular systems such as Excel and CRM software to record and analyse business-critical data.

On successful completion of the course, learners will be equipped with an essential set of flexible administrative skills in areas such as finance, project management, change management and communication. They will be able to support colleagues in various areas of the business including HR, Marketing, Customer Service, Buying and Merchandising, Digital, Finance and Creative. 

The Level 3 Business Administrator apprenticeship costs £5,000 per learner which includes End-Point Assessment.

Funding

Apprenticeships can be funded from your Apprenticeship Levy or by Government Co-Invest. If you do not pay the Levy, the Government will fund 95% of the programme, meaning you pay as little as £250 per person you enrol. We are also able to offer privately funded places for any employees not eligible for apprenticeship funding. For further information about funding options, eligibility and costs, please contact us.

Cost Includes:

  • Bespoke off-the-job learning plan
  • Programme Manager overseeing the learner journey and apprentice experience
  • Delivery of the programme by retail experts
  • Blend of sessions including online learning, webinars, in-person workshops, and individual coaching and support
  • Preparation and support for End-Point Assessment
  • Dedicated Client Manager
  • Access to FRA resources including WGSN, LinkedIn Learning, Global Data, Business of Fashion, Fashion/Beauty Monitor and Drapers
  • Online e-Portfolio
  • Monthly progress report

Duration: 12-15 months

The Level 3 Business Administrator apprenticeship typically takes 12-15 months to complete, followed by a period of end-point assessment of approximately 3 months.

Next Open Cohort Intake

April/May 2024
September/October 2024

Enquire now to secure places for your team

Closed Cohorts

We can begin a closed intake apprenticeship at any time that suits your brand. We require a minimum of 10 learners to offer a closed cohort for Level 3 Business Administrator.

For our closed-access programmes, we can devise a flexible programme and delivery model to support the needs of your business – please get in touch to find out more about the options available.

Off-the-job learning is delivered through a combination of full day and half day group workshops approximately every 2-3 weeks, which may take place online or in person.  

Learning modules

Module 1: Business & Brand

  • The external environment and business organisations 
  • Organisational & team structures 
  • Positioning organisations within sectors 

Module 2: Communication

  • Effective communication in business 
  • Types of communication 
  • Communicating with internal and external stakeholders 
  • Effective record and document production 

Module 3: Finance 

  • Business principles 
  • Understanding business finances 
  • Understanding business improvement techniques & processes 

Module 4: Legal & Governance

  • Legislation, policies and regulatory factors 
  • Laws and regulations 
  • Understanding internal policies 
  • Understanding key business policies 

Module 5: Change Management

  • Managing change 
  • Improving business processes 
  • Adapting to changing business priorities 

Module 6: Project Management 

  • Project management principles  
  • Project planning 
  • Project management tools 
  • Project evaluation 

Module 7: EPA Prep

  • To ensure apprentices are ready for Gateway and EPA 
  • Assessments aligned with EPA requirements 
  • Project with presentation and questioning 
  • Professional discussion with portfolio

End-point assessment

For the Level 3 Business Administrator apprenticeship, end-point assessment is provided by EFI Awards. EPA typically takes 3 months to complete.

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It’s a true collaboration between two organisations that, at their heart, have in common creating opportunities and opening doors for young people.

Andy, Director of Buying Operations, TJX Europe