Level 3

Jewellery Retail Team Leader

Adobestock 62924729

The National Association of Jewellers 
DEVELOPED IN PARTNERSHIP WITH THE NATIONAL ASSOCIATION OF JEWELLERS

Created exclusively by the Fashion Retail Academy to cater to the unique needs of the jewellery retail sector, this programme includes the National Association of Jewellers JET1 certificate at no extra cost. Exploring a range of sales, merchandising and leadership skills, the Level 3 Jewellery Retail Team Leader apprenticeship is designed to support team members in taking the next step in their careers.

Learners benefit from specialist teaching on topics such as legislation, finance, stock handling, marketing, technology and team performance, including how to motivate, coach and develop junior staff to achieve targets and uphold brand standards, all with a jewellery-specific focus.

Apprenticeship details

KEY INFORMATION

  • Gain the nationally-recognised JET1 Certificate alongside an apprenticeship
  • Learn to enhance customer experience to maximise sales and engagement
  • Drive and maintain business standards through effective leadership
  • Understand operational efficiency and store administration
  • Hybrid, online and in-person delivery
  • Practical experience balanced with theoretical learning
  • Open cohorts for less than 11 apprentices available with rolling start dates throughout the year
  • Closed cohorts for more than 11 apprentices starting at a time that suits your brand
COST
£4,000
per learner
DURATION
15
months

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APPRENTICESHIP DETAILS

Overview
Cost & Funding
Dates & Timings
Course Structure & Assessment

The Level 3 Jewellery Retail Team Leader apprenticeship is designed to develop the specific knowledge and skills needed for a successful career in jewellery retail.

  • Open cohorts start in February/March, April/May and September/October
  • Closed cohorts can start at any time
  • Hybrid, online and in-person delivery
  • Practical experience balanced with theoretical learning

On the unique Level 3 Jewellery Retail Team Leader apprenticeship, learners will gain both technical understanding of jewellery products, gemstones and manufacturing through the JET1 Certificate element, alongside core skills in retailing including operations, sales, marketing and team management.

Learners will complete this apprenticeship with essential knowledge of retail best practice specific to the jewellery sector, as well as gaining transferrable skills in stock management, communication, leadership and finance. The course also explores current technology, legislation and market analysis to equip apprentices with ​a broad understanding of the wider jewellery and retail landscape.

The Level 3 Jewellery Retail Team Leader apprenticeship costs £4,000 per learner which includes the JET1 Certificate and End-Point Assessment.

Funding

Apprenticeships can be funded from your Apprenticeship Levy or by Government Co-Invest. If you do not pay the Levy, the Government will fund 95% of the programme, meaning you pay as little as £200 per person you enrol. We are also able to offer privately funded places for any employees not eligible for apprenticeship funding. For further information about funding options, eligibility and costs, please contact us.

Cost Includes:

  • Bespoke off-the-job learning plan
  • Programme Manager overseeing the learner journey and apprentice experience
  • Delivery of the programme by retail experts
  • Blend of sessions including online learning, webinars, in-person workshops, and individual coaching and support
  • Preparation and support for End-Point Assessment
  • Dedicated Client Manager
  • Access to FRA resources including WGSN, LinkedIn Learning, Global Data, Business of Fashion, Fashion/Beauty Monitor and Drapers
  • Online e-Portfolio
  • Monthly progress report

Duration: 15 months

The Level 3 Jewellery Team Leader apprenticeship typically takes 15 months to complete, followed by a period of end-point assessment of approximately 3 months, including JET1 Certificate.

Next Open Cohort Intake

April/May 2024
September/October 2024
February/March 2025

Enquire now to secure places for your team

Closed Cohorts

We can begin a closed intake apprenticeship at any time that suits your brand. We require a minimum of 10 learners to offer a closed cohort for Level 3 Jewellery Retail Team Leader.

For our closed-access programmes, we can devise a flexible programme and delivery model to support the needs of your business – please get in touch to find out more about the options available.

Off-the-job learning is delivered through a combination of full day and half day group workshops approximately every 2 weeks, which may take place online or in person.  

Learning modules

Module 1: Business & Brand

  • Legal & governance
  • Brand reputation
  • Brand development
  • Market positioning
  • Business markets
  • Environmental factors
  • Leadership

Module 2: Commercial Finance

  • Profitable retail performance
  • Effective stock control
  • Loss prevention
  • Resource planning and monitoring

Module 3: Sales, Stock & Service

  • Merchandising throughout retail operations
  • Sales & promotions
  • Supporting performance monitoring
  • Effective selling techniques
  • Understanding product features & benefits
  • Stock management

Module 4: Marketing & Communications

  • Brand positioning
  • Competitor analysis
  • Marketing activities & plans
  • Communicating & cascading information
  • Information gathering & reporting
  • Communicating to a diverse audience

Module 5: Technology for Retail

  • Tech requirements for business
  • Understanding efficient operations & service
  • Used & emerging technology

Module 6: Personal & Team Performance

  • Personal & professional development requirements
  • Team motivation
  • Knowledge sharing/exchange
  • Understanding team dynamics
  • Developing excellent team performance

Module 7: EPA Prep

  • To ensure apprentices are ready for Gateway and EPA 
  • Assessments aligned with EPA requirements 
  • Project with presentation and questioning 
  • Professional discussion with portfolio

JET1 Curriculum:

  • Security
  • Jewellery
  • Rings
  • Diamonds
  • Gemstones
  • Gold, Platinum, Palladium, Silver
  • Hallmarking
  • Design 
  • Manufacturing
  • Silverware & Gifts
  • Watches & Clocks
  • Selling & Customer Care

End-point assessment

For the Level 3 Jewellery Retail Team Leader apprenticeship, end-point assessment is provided by EFI Awards. EPA typically takes 3 months to complete.

EPA includes Written Exam, Retail Business Project and Professional Discussion, plus five written assignments to complete the JET1 Certificate.

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It’s a true collaboration between two organisations that, at their heart, have in common creating opportunities and opening doors for young people.

Andy, Director of Buying Operations, TJX Europe