LEADERSHIP & OPERATIONAL MANAGEMENT FOR FUTURE BEAUTY RETAIL LEADERS
The Level 3 Team Leader For Beauty Retail apprenticeship is perfect for those seeking to develop leadership, communication and performance management skills. The course explores a wide range of topics relating to beauty retail management including legislation, finance and EDI. Learners will receive integrated hand-on beauty consultation training, including demonstration of product and best practice in managing a beauty counter that meets professional hygiene and safety standards.
On completion of this programme, apprentices will gain skills in advanced sales strategies and consultation techniques to both reach new customers and retain existing ones, and understand the importance of upholding brand standards through providing exceptional beauty counter management and product expertise. Learners will become confident team leaders who can inspire their teams and deliver on their sales KPIs.
KEY INFORMATION
- Learn to enhance customer experience to maximise sales and brand loyalty
- Drive and maintain business standards through effective leadership
- Develop beauty consultation skills and product expertise
- Hybrid, online and in-person delivery
- Practical experience balanced with theoretical learning
- Open cohorts for less than 11 apprentices available with rolling start dates throughout the year
- Closed cohorts for more than 11 apprentices starting at a time that suits your brand
APPRENTICESHIP DETAILS
The Level 3 Team Leader For Beauty Retail apprenticeship is designed to develop the knowledge and skills needed to begin a successful career in retail management.
- Open cohorts start in February/March, April/May and September/October
- Closed cohorts can start at any time
- Hybrid, online and in-person delivery
- Practical experience balanced with theoretical learning
The Level 3 Team Leader for Beauty Retail apprenticeship supports learners to take their first steps towards a career in beauty retail management by building fundamental skills in operations, sales, beauty consultations, marketing, product expertise and team management. Learners will receive a broad overview of the beauty retail landscape and explore legislation, technology and management best practices.
On completion of this apprenticeship, learners will be able to confidently lead a team within a beauty retail setting and understand how to drive business goals and operational efficiency. Apprentices will receive integrated hands-on beauty consultation training and develop in-depth product knowledge to be able to provide exceptional service for customers.
The Level 3 Team Leader for Beauty Retail apprenticeship costs £5,000 per learner which includes End-Point Assessment.
Funding
Apprenticeships can be funded from your Apprenticeship Levy or by Government Co-Invest. If you do not pay the Levy, the Government will fund 95% of the programme, meaning you pay as little as £250 per person you enrol. We are also able to offer privately funded places for any employees not eligible for apprenticeship funding. For further information about funding options, eligibility and costs, please contact us.
Cost Includes:
- Bespoke off-the-job learning plan
- Programme Manager overseeing the learner journey and apprentice experience
- Delivery of the programme by retail experts
- Blend of sessions including online learning, webinars, in-person workshops, and individual coaching and support
- Preparation and support for End-Point Assessment
- Dedicated Client Manager
- Online e-Portfolio
- Monthly progress report
Duration: 12–15 months
The Level 3 Team Leader for Beauty Retail apprenticeship typically takes 12 months to complete, followed by a period of end-point assessment of approximately 3 months.
Open Cohort Intakes
February/March
April/May
September/October
Enquire now to secure places for your team
Closed Cohorts
We can begin a closed intake apprenticeship at any time that suits your brand. We require a minimum of 10 learners to offer a closed cohort for Level 3 Team Leader for Beauty Retail.
For our closed-access programmes, we can devise a flexible programme and delivery model to support the needs of your business – please get in touch to find out more about the options available.
Off-the-job learning is delivered through a combination of full day and half day group workshops approximately every 2–3 weeks, which may take place online or in person.
Topics covered on the Level 3 Team Leader for Beauty Retail apprenticeship:
Leadership & Management Principles
- Leadership and management approaches
- Organisational strategy and objectives
- Processes and policies for operational delivery
- Managing performance, setting objectives and giving feedback
- Interpret and communicate organisational strategy
- Taking accountability and ownership
People Management & Development
- Performance management techniques
- Identifying learning needs and solutions
- Equity, diversity, and inclusion (EDI) principles
- Support development through coaching and CPD
- Manage individual and team performance
- People policy and organisational culture
Project & Operational Management
- Project management tools and techniques
- Managing resources to implement plans
- Using digital tools to manage projects and monitor progress
- Budget and resource efficiency
- Time management and prioritisation tools
- Managing resources to implement plans
Governance, Policy & Compliance
- Regulation, legislation and compliance
- Problem-solving and decision-making principles
- Principles of equity, diversity and inclusion in the workplace, and their impact on the organisation and the team
- Impact of internal and external factors
- Apply legislation and advise stakeholders
- Manage change and resolve challenges
Communication & Stakeholder Engagement
- Communication, presentation, negotiation and influencing
- Stakeholder management
- Interpreting and communication data
- Communication via various media (emails, meetings, reports)
- Negotiate and collaborate with stakeholders
- Collate and report data
Technology & Data In Business
- IT and software used in business activities
- Collating, interpreting and communicate data
- Interpret data to identify trends, analyse resources and create reports
- Use digital tools for planning and project management
Sustainability & External Environment
- Managing external factors (sustainability, net carbon zero)
- Internal and external environmental impacts
- Wider social and economic environment
- Identify sector changes (e.g. technology advances)
- Monitor and optimise tech to reduce environmental impact
EPA Prep
- To ensure apprentices are ready for Gateway and EPA
- Assessments aligned with EPA requirements
- Project with presentation and questioning
- Professional discussion with portfolio
End-point assessment
For the Level 3 Team Leader for Beauty Retail apprenticeship, end-point assessment is provided by EFI Awards. EPA typically takes 3 months to complete.
EPA includes Written Exam, Retail Business Project and Professional Discussion.
EFI Training have provided an incredible development opportunity for a number of our 'top talent' employees.
Katie Battersby, Head of Learning, Development & Culture, Space NK