FOR HEAD OFFICE AND RETAIL EMPLOYEES IN VM, DISPLAY AND SPACE PLANNING ROLES
Developed exclusively to meet the specific needs of the retail sector, our Level 3 Team Leader with Visual Merchandising programme is the only apprenticeship of its type in England. Designed to develop commercial, creative and operational skills, apprentices will learn to conceptualise exciting new ways to encourage customers to shop in order to achieve sales targets.
On completion of this programme, learners will gain a broad knowledge of retail transformation, exploring the current retail and visual merchandising climate to understand how strategic and effective visual merchandising solutions drive customer engagement, brand recognition and sales.
KEY INFORMATION
- Teaches the basic principles, science and psychology of visual merchandising
- Develops skills in creative display and storytelling to drive commercial KPIs
- Explores use of VM to create a seamless, multichannel customer experiences
APPRENTICESHIP DETAILS
The Level 3 Team Leader with Visual Merchandising apprenticeship is the only course of its kind, interweaving a nationally-recognised programme with VM best practice.
- Open cohorts start in February/March, April/May and September/October
- Closed cohorts can start at any time
- Hybrid, online and in-person delivery
- Practical experience balanced with theoretical learning
Unique to EFI Training, this programme develops commercial, operational, and creative capabilities, enabling you to conceptualise exciting new ways to encourage customers to shop. Equipped with a background in retail transformation, you will investigate the current retail and VM climate to create strategic and effective VM solutions that drive engagement and sales aligned with brand identity.
On completion of this apprenticeship, learners will gain an understanding of how successful VM feeds into wider business objectives, having explored and analysed customer journeys and VM techniques. Apprentices will also be equipped with fundamental leadership skills to motivate and monitor their team for optimal performance.
The Level 3 Team Leader with Visual Merchandising apprenticeship costs £5,000 per learner which includes End-Point Assessment.
Funding
Apprenticeships can be funded from your Apprenticeship Levy or by Government Co-Invest. If you do not pay the Levy, the Government will fund 95% of the programme, meaning you pay as little as £200 per person you enrol. We are also able to offer privately funded places for any employees not eligible for apprenticeship funding. For further information about funding options, eligibility and costs, please contact us.
Cost Includes:
- Bespoke off-the-job learning plan
- Programme Manager overseeing the learner journey and apprentice experience
- Delivery of the programme by retail experts
- Blend of sessions including online learning, webinars, in-person workshops, and individual coaching and support
- Preparation and support for End-Point Assessment
- Dedicated Client Manager
- Access to resources including WGSN, LinkedIn Learning, Global Data, Business of Fashion, Fashion/Beauty Monitor and Drapers
- Online e-Portfolio
- Monthly progress report
Duration: 12 months
The Level 3 Team Leader with Visual Merchandising apprenticeship typically takes 12 months to complete, followed by a period of end-point assessment of approximately 3 months.
Next Open Cohort Intake
February/March
April/May
September/October
Enquire now to secure places for your team
Closed Cohorts
We can begin a closed intake apprenticeship at any time that suits your brand. We require a minimum of 16 learners to offer a closed cohort for Level 3 Team Leader with Visual Merchandising.
For our closed-access programmes, we can devise a flexible programme and delivery model to support the needs of your business – please get in touch to find out more about the options available.
Off-the-job learning is delivered through a combination of full day and half day group workshops approximately every 2 weeks, which may take place online or in person.
Operational Delivery & Performance
- Develop performance management knowledge and skills.
- Implement operational and team plans efficiently using resources.
- Review work processes and monitor project progress for improvement.
- Manage budgets and promote resource efficiency.
Project & Time Management
- Use project management tools and techniques effectively.
- Prioritise and organise work activities to meet deadlines.
- Deliver projects on time using digital tools and structured planning.
People Management & Development
- Identify learning needs and support continuous development.
- Coach teams and manage through change.
- Foster an inclusive, respectful culture promoting equity, diversity, and inclusion.
- Provide guidance and constructive feedback to teams.
Communication & Stakeholder Engagement
- Communicate clearly and persuasively across multiple channels.
- Use negotiation and influencing skills to manage relationships.
- Collaborate effectively with stakeholders and resolve conflicts.
- Interpret and convey organisational strategy.
Strategy, Governance & Compliance
- Understand and align with organisational strategy and goals.
- Interpret and apply relevant policies, legislation, and compliance requirements.
- Support and monitor equity, diversity, and inclusion policies.
- Advise stakeholders on compliance and best practices.
Technology & Digital Proficiency
- Use IT and business software for reporting, presentations, and documentation.
- Leverage technology to improve efficiency and sustainability.
- Monitor digital tool usage to support organisational goals.
Change, Innovation & Sustainability
- Apply change management principles to support continuous improvement.
- Identify future trends and adapt flexibly to changing circumstances.
- Understand external environmental and social factors.
- Monitor and reduce environmental impact in operational activities.
End-point assessment
For the Level 3 Team Leader with Visual Merchandising apprenticeship, end-point assessment is provided by EFI Awards. EPA typically takes 3 months to complete.
EPA includes Written Exam, Retail Business Project and Professional Discussion.
Our apprentices really enjoy their time coming in to study, they're well supported, and EFI Training are very accommodating with their schedules.
Robyn Dunsford, Talent Development Advisor, Harrods