Develop confident RETAIL MANAGERS with JET1-certified jewellery expertise
This programme builds advanced leadership, commercial acumen and exceptional client-care skills and provides JET1 certificate training that elevates their knowledge in diamonds, gemstones, precious metals and watches. Exploring a range of sales, merchandising and leadership skills, this apprenticeship is for team leaders and supervisors ready to develop their management capabilities.
Apprentices will study specialist topics including jewellery design, finance management, stock handling and team performance. They'll learn how to motivate, coach and develop junior staff to achieve targets and uphold brand standards, developing these skills and knowledge in a jewellery industry context.
KEY INFORMATION
- Includes the JET1 Certificate alongside a Level 4 apprenticeship
- Enhance customer experience to maximise sales and engagement
- Drive and maintain business standards through effective management
APPRENTICESHIP DETAILS
This Level 4 Jewellery Retail Manager apprenticeship embeds the industry standard JET1 certificate within a programme encompassing leadership, sales and operational skills to cultivate jewellery specialists able to inspire and motivate teams.
- Open cohorts start in March and September
- Closed cohorts can start at any time
- Hybrid, online and in-person delivery
- Practical experience balanced with theoretical learning
On the unique Level 4 Jewellery Retail Manager apprenticeship, learners will gain both specialist technical understanding of jewellery products, gemstones and manufacturing through the JET1 Certificate element, alongside core skills in retailing including operations, managing resources, sales and team management.
Upon completion of this apprenticeship, learners will have developed essential knowledge of best practice specific to the jewellery retail sector, as well as gaining skills in stock management, communication, team leadership and finance. They will be able to motivate and guide high-performing teams while navigating the unique jewellery retail landscape.
The Level 4 Jewellery Retail Manager apprenticeship costs £5,000 per learner which includes the JET1 Certificate and End-Point Assessment.
Funding
Apprenticeships can be funded from your Apprenticeship Levy or by Government Co-Invest. If you do not pay the Levy, the Government will fund 95% of the programme, meaning you pay as little as £250 per person you enrol. We are also able to offer privately funded places for any employees not eligible for apprenticeship funding. For further information about funding options, eligibility and costs, please contact us.
Cost Includes:
- Bespoke off-the-job learning plan
- Programme Manager overseeing the learner journey and apprentice experience
- Delivery of the programme by retail experts
- Blend of sessions including online learning, webinars, in-person workshops, and individual coaching and support
- Preparation and support for End-Point Assessment
- Dedicated Client Manager
- Access to resources including WGSN, LinkedIn Learning, Global Data, Business of Fashion, Fashion/Beauty Monitor and Drapers
- Online e-Portfolio
- Monthly progress report
Duration: 12 months
The Level 4 Jewellery Retail Manager apprenticeship typically takes 12 months to complete, followed by a period of end-point assessment of approximately 3 months, including JET1 Certificate.
Open Cohort Intakes
March
September
Enquire now to secure places for your team
Closed Cohorts
We can begin a closed intake apprenticeship at any time that suits your brand. We require a minimum of 10 learners to offer a closed cohort for Level 4 Jewellery Retail Manager.
For our closed-access programmes, we can devise a flexible programme and delivery model to support the needs of your business – please get in touch to find out more about the options available.
Off-the-job learning is delivered through a combination of full day and half day group workshops approximately every 2 weeks, which may take place online or in person.
Jewellery & Materials Knowledge
- Jewellery types and materials (jewellery, rings, diamonds, gemstones, precious metals, hallmarking).
- Design and manufacturing processes.
- Timepieces (watches & clocks).
- Security considerations in jewellery retail.
Operational Delivery & Performance
- Manage individual and team performance.
- Implement operational and team plans efficiently using resources.
- Review work processes and monitor project progress for improvement.
- Manage budgets and promote resource efficiency.
Project & Time Management
- Use project management tools and techniques effectively.
- Prioritise and organise work activities to meet deadlines.
- Deliver projects on time using digital tools and structured planning.
People Management & Development
- Identify learning needs and support continuous development.
- Coach teams and manage through change.
- Foster an inclusive, respectful culture promoting equity, diversity, and inclusion.
- Provide guidance and constructive feedback to teams.
Communication & Stakeholder Engagement
- Communicate clearly and persuasively across multiple channels.
- Use negotiation and influencing skills to manage relationships.
- Collaborate effectively with stakeholders and resolve conflicts.
- Interpret and convey organisational strategy.
Strategy, Governance & Compliance
- Understand and align with organisational strategy and goals.
- Interpret and apply relevant policies, legislation, and compliance requirements.
- Support and monitor equity, diversity, and inclusion policies.
- Advise stakeholders on compliance and best practices.
Technology & Digital Proficiency
- Use IT and business software for reporting, presentations, and documentation.
- Utilise technology to improve efficiency and sustainability.
- Develop digital tool usage to support organisational goals.
Change, Innovation & Sustainability
- Apply change management principles to support continuous improvement.
- Identify future trends and adapt flexibly to changing circumstances.
- Understand external environmental and social factors such as sustainability and net zero.
- Monitor and reduce environmental impact in operational activities
THE JET1 CURRICULUM INCLUDES:
- Security, Jewellery, Rings, Diamonds, Gemstones, Gold, Platinum, Palladium, Silver, Hallmarketing, Design, Manufacturing, Silverware & Gifts, Watches & Clocks, Selling & Customer Care.
End-point assessment
For the Level 4 Jewellery Retail Manager apprenticeship, end-point assessment is provided by EFI Awards. EPA typically takes 3 months to complete.
EPA includes Written Exam, Retail Business Project and Professional Discussion, plus five written assignments to complete the JET1 Certificate.
It’s a true collaboration between two organisations that have in common creating opportunities and opening doors for young people.
Andy, Director of Buying Operations, TJX Europe